Reykjavik HI Hostels are joining the best HI Hostels in the world in being certified for a quality & sustainable operation.
We are delighted to announce that our 3 Reykjavik HI Hostels have been re-certified as HI-Q&S.
We have had the pleasure to work with Patricia Letarte, an independent HI Q&S auditor who has an extensive experience within HI worldwide, including the HI head office in London.
Today, the Reykjavik HI Hostels were joining the best HI Hostels in the world in being certified for a quality & sustainable operation.
In 2004, HI Iceland started our journey to become stronger in their delivery of the HI mission and consistent quality of service. The Board and management back then decided that in order to achieve that, we would need a system and a mentality of continuous improvement to ensure our processes, products and services are all quality and sustainable. We took on HI Quality and Reykjavik City Hostel was one of the very first HI Hostels certified. When Loft Hostel opened it became the first HI Hostel certified by the new Sustainability criteria that made us very proud.
As with any continuous improvement process, there is still work to do but the HI-Q&S system, continuous improvement mentality and regular audits will ensure we keep moving down that path. We will read all details in the full reports coming up.
What an awesome team. Lets keep up the great work - Congratulations again !
What is HI-Q&S?
The Hostelling International Quality Management System (HI-Q) takes best practices from quality systems around the world and tailors them to the specific needs of HI associations and hostels. The certification proves that all processes and their quality level within the organization are therefore documented, trained, constantly communicated within the team, checked, measured and if needed, improved.
Hostelling International has developed HI-Q&S (Hostelling International Quality & Sustainability), a label that stands for a commitment to provide an experience of high quality, with a positive effect on local economy, communities and the environment. Their certification is based on assessment criteria aiming to: demonstrate effective sustainable management; maximise social and economic benefits to the local community, cultural heritage and environment and minimise negative impacts; conserve biodiversity, ecosystems and landscapes. The HI-Q&S standards engage hostellers in a viable, equitable and bearable way of travelling that supports HI’s values of authenticity, inclusivity, learning and understanding, and sustainability.