Terms & conditions


Privacy Policy
HI Iceland appreciates your visit to our website and we are committed to protecting the privacy of our customers and visitors, and to protecting the security of the information from clients. We collect personal information when you register for a trip quote or otherwise voluntarily provide such information to provide a better user experience. We prevent unauthorised access, and we do not sell, rent, or loan our subscribers or customer lists to third parties for email marketing. The personally identifiable information you provide to us for making a travel reservation is made available to the applicable hostel, car rental agency, or tour operator for the purpose of completing your reservation request.
HI Iceland accepts the following methods of payments:
Central Booking Office: payments can be made via a secure payment website or by bank transfer. Minimum amount for a bank transfer is 75,000 ISK.  
Tours booked through our website: payments are processed via a secure payment website, all major credit and debit cards are accepted.  
Travel Insurance
Please note that HI Iceland does not supply travel insurance and it is not included in the price. We urge our customers to arrange their own travel insurance before arrival.
Residents of EEA Member Countries should not forget to bring their European Health Insurance Card (EHIC).
Disclosure of your information
HI Iceland is an Icelandic company and is subject to Icelandic laws. We may disclose personal information without the users' permission to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or to protect anyone's rights: to protect our guests, staff, associates, or property (including this site).
IP Addresses and Cookies
In order for us to provide an attractive and easy-to-navigate website, we must occasionally use our visitors' IP addresses for purposes such as optimising our use of search engines, or diagnosing problems with our server. Furthermore, to better tailor our website and products offered to our customers, we use Google Analytics to collect information on how visitors navigate our website. Cookies are used to collect aggregated data that allows us to see the origins of web traffic, amount of visitors, visitors' operating systems, browser types, etc. This data does not personally identify you in any way. You can choose not to accept cookies by disabling them in the settings of your web browser. Visit http://www.aboutcookies.org/ to learn more about cookies. 
Newsletter and competitions
If you subscribe to our newsletter or enter one of our competitions, we will ask for your name, email address, and country of residence. This information is used to send you information about our company, products or other items that may be of interest to you. We will not contact you more than once monthly. Our newsletters may occasionally contain links to other websites. HI Iceland is not responsible for any content or privacy policy on other websites. If you no longer wish to receive our newsletters, you may opt out at any time by clicking on the "unsubscribe" link found at the bottom of each newsletter. You may also request to be removed from our mailing list by emailing us at marketing@hostel.is.  
Online Security
Our website, www.hostel.is, is protected by the utmost level of online security, meaning that your personal data is safe with us. All transactions on the site are secured by GeoTrust SSL encryption and any data we gather from users is securely stored and safeguarded by the best firewalls available.
All Rights Reserved
No content on our website may be used or reproduced for any commercial purposes. HI Iceland reserves the right to amend this privacy policy at any time.
Should any disagreement befall, it will only be dealt with in an Icelandic court. These terms and conditions shall be governed by Icelandic Law and the Courts of the Republic of Iceland shall have exclusive jurisdiction.
HI Iceland
Address: Borgartún 6, 105 Reykjavík, Iceland
Tel: +354 575 6700
Email: info@hostel.is
Website: www.hostel.is