Booking conditions for groups at HI Iceland Hostels. Youth hostels and backpackers

HI ICELAND BOOKING CONDITIONS - Groups

 

Booking process

Please fill in the Group Request Form online and we will get back to you as soon as possible with availability and prices.

Please fill in the form as accurately as possible, including all services and extra rooms for drivers/leaders needed. If you would like to proceed with the booking, please let us know and we will start the booking process.

Bed capacity varies between HI Hostels but we will book the group as close to your needs as possible. See fact sheets for further details about bed capacity at all HI Hostels.

 

Bed linen

Bed linen is included in all prices. Towels need to be booked separately.

 

Breakfast

Breakfast and/or other meals can be booked at many of our hostels, see fact sheets for further information. Meals need to be booked in advance for all groups. Breakfast is mandatory for groups at the following hostels: Reykjavík Downtown HI Hostel and Reykjavík Loft HI Hostel. Breakfast is mandatory for groups during summer at the following hostels: Reykjavík City HI Hostel and Vík HI Hostel. 

 

Children

Discounts for children do not apply to group bookings.                                                                                     

Note that children under the age of 8 are not allowed in shared dorm rooms.

 

Payment procedure

We require a 30% deposit for all prepaid bookings, which is due no later than 4 weeks after we send a confirmation for the booking. The deposit is non-refundable.

We require a name list at least 6 weeks before arrival.

The payment must be finalised at least 6 weeks before arrival.

 

Cancellation policy (prepaid bookings / invoiced bookings)

 - by cancellation until 6 weeks (42 days) before arrival, we will refund 70% / invoice 30%.
 - by cancellation 22-41 days before arrival, we will refund 50% / invoice 50%.           
 - by cancellation with less than 21 days before arrival, no refund will be given / we will invoice 100%.   

 

Changing fee / cancellation fee

We reserve the right to charge a changing fee of 10,000 ISK for changes made within 6 weeks of arrival. If a booking is cancelled after payment has been made, we will make a refund according to the cancellation policy above, withholding a 10,000 ISK cancellation fee.

 

Vouchers

HI Iceland is proud of its Sustainability Policy and does not issue paper vouchers. Travel agencies are welcome to make their own vouchers corresponding to the services booked. Those vouchers will not be of any value to us, nor will we send the vouchers with the invoice. If you make your own vouchers, please remember to include the reference number for the booking.

 

Terms of payment

Payments can be made by card through a secure website or by bank transfer.

Please contact us before making a bank transfer to receive the bank details and correct amount to transfer.
 

Please feel free to contact us if you need further information.