Quality and Environmental Standards
Hostelling International (HI) issues international quality standards which serve as basic requirements for HI Hostels around the world. The standards’ purpose is to ensure guests’wishes and expectations regarding the services and facilities provided are met, no matter wherein the world the guests are located.
HI Iceland is obligated to adapt the quality standards to conditions in Iceland and make sure thathostels which belong to the chain of HI Hostels fulfil the requirements regarding services andfacilities for guests. Exemptions from the standards can be made in special circumstances; this applies to small hostels in remote locations and these hostels shall be advertised especially in allpromotional material. See further the chapter about exemptions.
Furthermore, HI Hostels are required to adhere to all laws and regulations set by Icelandic authorities regarding lodging places, including building codes and regulations on health, firesafety, and workplace environment. The quality standards widely refer to public requirementsand regulations. If the requirements set by public regulations are higher than those in thequality standards, the public regulations shall be adhered to.
Changes to the quality standards shall be presented and discussed at the HI Iceland Annual Meeting but need to be approved by the Board of HI Iceland to be validated.
Download the report on Quality and Environmental Standards (pdf 40.0 KB)