HI-Quality re-certification was awarded to the three hostels in Reykjavik, City Hostel, Downtown Hostel and Loft Hostel.
HI Quality involves Hostelling International’s specially developed quality-management system, designed by hostel professionals. It has been created specifically for the use of hostels and other hostelling organisations. The hostels were re-certified by Brianda Lopez, Head of Programmes, Standards & Sustainability at HI and Jurgen Gross, Project Manager, Trainer and Auditor of HI-Q.
The quality-management system is based on high-quality management of all aspects of the day-to-day running of the hostel: the general management, the reception, cleaning, catering services, and property maintenance. Clear guidelines and consistent practices improve the efficiency of communication between hostel staff and managers.
Currently there are seven HI Iceland hostels HI-Q certified: The three hostels in Reykjavik, Reykjavik City Hostel, Reykjavik Downtown Hostel, Loft Hostel and the hostels at Grundarfjörður, Bíldudalur, Ósar and Sæberg.
At Reykjavik City Hostel.
At Reykjavik Downtown Hostel.
At Loft Hostel.