The list of participants, including total number and gender of both group leaders and students/group, must be sent to us no later then 6 weeks before arrival. We will confirm your bookings at the very earliest, at least within 2 working days.
We strongly advise you to book early to ensure you have access to the facilities and the services you wish for.
Please send booking requests via e-mail firstname.lastname@example.org with dates and hostels requested. Please include the name, nationality, and age of each traveller as well as services requested (such as breakfast and / or bed linen).
Terms of payments
We reserve the right to take a 30% deposit to confirm the reservation. We also reserve the right to request full payment no later then 4 weeks before arrival.
Travel agents that have an agreement with Hostelling International Iceland use their own vouchers. Please note that it is very important that all confirmed services are clearly stated on the vouchers (for instance meal plan, bed linen, transfers, excursions).
Cancellation policy for individuals and groups
Cancellations are required in writing and we must be notified as soon as possible. If a cancellation is received less then 4 weeks before arrival, we have the following cancellation policy.
• 4-2 weeks before arrival we will refund 70%.
• 2-1 weeks before arrival we will refund 30%.
• With less than one week before arrival no refund will be given.