HI Iceland Policies

HI Iceland is a membership organisation whose mission is to support sustainable and responsible tourism, as well as cultural diversity.

 

Mission

To support sustainable and responsible tourism as well as cultural diversity.

 

Values of HI Iceland

Respect

We respect and care for our colleagues, guests, and the environment. We respect different opinions and viewpoints, and we make an effort to understand people from different cultural backgrounds.We earn trust by behaving respectfully towards our guests and the community in which we operate.

We welcome diversity and build on the strengths of having different backgrounds and cultures. We allow everyone’s talents to shine. 

 

Broad-mindedness

We are broad-minded, show initiative, and we are ready to learn new things to be more effective in our work. We are ready to try new ways to finish tasks and work together for the benefit of our guests.

We share our experience among HI associations around the world, thereby supporting responsible tourism and international cooperation. 

 

Hospitality

We are welcoming to guests and other people we interact with. We strive to provide correct information. We correct mistakes promptly and fully, and we learn from them. We endeavour to fulfil the requirements made on our work. We are committed to sustainable and responsible operations. We are creative and seek ways of maximising positive impacts from our activities.

 

Human Resources Policy

HI Iceland’s distinction and strength in competition are based on staff’s awareness and passion for HI Iceland’s values: broad-mindedness, respect, and hospitality.

 

Hiring and Departure from Employment

HI Iceland strives to hire competent and trustworthy staff who complements the whole team. When selecting new staff, education, specialised knowledge, experience, personality, fields of interest as well as strong social skills are all deciding factors. We seek staff with a strong worth ethic, who is interested in HI Iceland’s philosophy and who wants to grow professionally.

HI Iceland’s ambition is to welcome new staff properly and that all new staff members receive training on HI Iceland’s operations, its mission, goals, as well as its strategies.

HI Iceland is grateful to the staff that joins the organisation and strives to maintain a good relationship with those who depart from employment. We say goodbye in a friendly manner and give thanks for the cooperation.

 

Communications and Information Sharing

HI Iceland wants its staff to speak proudly of their employer and that staff members are strong spokespersons for the organisation. The values: broad-mindedness, respect, and hospitality guide us in all communications where empathy and consideration are ever-present. Line of communications are clear, and open and constructive discussions on what can be improved in the workplace to better our joint success are encouraged.

Job satisfaction, good morale, and the well-being of staff members takes precedence at all times. Staff works together towards improvements and has management’s extensive authority to take action. A positive attitude in communications with team members and guests is considered the key to job satisfaction and to being active in the workplace.

 

Job Development, Training, and Education.

HI Iceland sees job training and development as a mutual task for both staff and senior management in order to reach optimal success. We believe it is imperative that staff members take responsibility for their own job performance and for maintaining knowledge by actively seeking various information related to their work. It is therefore important that staff has the opportunity to work on various projects in order to grow professionally. Active feedback will add to staff’s competence and knowledge.

Staff, student trainees, volunteers, and others involved with the organisation are offered diverse training and education as part of HI Iceland’s education plan.

Increasing the cultural awareness of both staff and management is emphasised by offering both social and human rights education. Icelandic language lessons for foreign staff are encouraged.

 

Sustainability and Social Responsibility

HI Iceland leads by example and honour its commitments regarding social responsibility and sustainable operations according to its newly published strategic policy, and by having clear and

measurable goals. At its own hostels, HI Iceland uses an environmental management system, which is the foundation for all quality and environmental certifications. Thus, HI Iceland appeals to staff who identifies with our values and philosophy, and is ready to be actively involved.

We believe it is a part of the organisation’s social responsibility to offer young people the facilities and opportunity to develop their strengths and put their ideas into practice. HI Iceland celebrates diversity as it strengthens modern society.

HI Iceland has its own transportation policy and makes staff transportation contracts.

 

International Cooperation and Innovation

HI Iceland wants to create an encouraging job environment that enables the professional and personal growth of each team member, in accordance with new opportunities and work challenges. The organisation strategically collaborates with recognised local and international organisations, education institutions, rehabilitation centres, as well as other Hostelling International national associations.

Special emphasis shall be put on instructive feedback for volunteers and student trainees. Each person’s unique strengths are valued and appropriate work assignments given. To ensure fairness and justice, HI Iceland follows a code of ethics, and conditions set for these special projects.

 

Equality and Equity

HI Iceland’s Equality Policy emphasises equal opportunities for all, regardless of sex, age, ancestry, sexuality, sexual identification, religion, or other cultural standing. Staff shall be treated with the same respect and has equal opportunities regarding work, wages, rewards, job training, and facilities. HI Iceland does not tolerate bullying, prejudice, violence against women, nor sexual violence.

HI Iceland makes efforts so that staff is able to coordinate job demands and family life, and staff is encouraged to maintain a balance between the two.

 

Health Care and Preventive Measures

HI Iceland cares about the health of its employees; therefore, reinforcing health issues, such as smoking cessation, is a part of the HR policy. The job environment should meet requirements for workplace health and safety. The goal is to create an accident-free workplace and that staff practices a healthy lifestyle. Management includes constant improvements that increase the safety of staff, collaborators, and guests.

 

The Human Resources Policy is in accordance with HI Iceland’s Strategic Policy Document from April 2016, which defines the main strategy, philosophy, vision for the future, and values of the organisation. The Human Resources Policy shall be introduced to staff and be accessible on the organisation’s intranet. An action plan to clearly state the responsibility, implementation, and follow-up has been done in relation to the Human Resources Policy.

The Human Resources Policy is revised every two years and the revision shall take into account the assessment of the action plan. Changes to the policy shall be approved by the Board of HI Iceland and introduced to staff.

 

Approved by the Board of HI Iceland, September 20th 2016.

Transportation Policy

 

HI Iceland’s mission is to support sustainable and responsible tourism. In order to reach that goal, we continuously seek new ways of strengthening responsible lifestyle choices, values, and attitudes when it comes to protecting nature. The ways which involve HI Iceland staff members are outlined in this Transportation Policy, which also supports HI Iceland’s Sustainability Policy.

 

Goal: HI Iceland strives to decrease pollution, and to promote a healthier lifestyle, as well as a safer and more vibrant environment.

  • Less pollution. By decreasing pollution due to transportation, HI Iceland makes the environment better. This includes greenhouse gasses, particulate matter, soot, and sound pollution, all of which have a negative impact on nature and human health.
  • Healthy lifestyle. The health benefits of walking or cycling on a regular basis to and from work are unquestionable. By improving facilities for those who want to travel to and from work using another method of transportation than a private car, we promote equity in the choosing of a transportation method as well as changed habits of staff, improving both health and well-being.
  • Safe and vibrant environment. The need for streets and parking spots is decreased by decreasing car traffic and by increasing the number of those walking, cycling, or using public transportation. This will lead to more people on the streets; fewer cars and more people will increase safety. Thus, HI Iceland participates in creating a safe and more vibrant environment.

 

These options are available to HI Iceland staff members:

  • Staff transportation contract between HI Iceland and long-term employees.
  • Flexible working hours and good work facilities.
  • Access to an eco-friendly staff car and bikes for staff during working hours.
  • Good staff facilities for those who are physically active.
  • Encouragement and education related to eco-friendly transportation.
  • Discounts and offers on services, facilities, and equipment.
  • Actions that decrease the carbon footprint left by staff travel.

 

The Transportation Policy is in accordance with HI Iceland’s Strategic Policy Document from April 2016, which defines the main strategy, philosophy, vision for the future, and values of the organisation. The Transportation Policy shall be introduced to staff and be accessible on the organisation’s intranet. An action plan to clearly state the responsibility, implementation, and follow-up has been done in relation to the Transportation Policy.

The Transportation Policy is revised every two years and the revision shall take into account the assessment of the action plan. Changes to the policy shall be approved by the Board of HI Iceland and introduced to staff.

 

Approved by the Board of HI Iceland, September 20th 2016.

Action-Based Equality Policy

 

HI Iceland strives to be an exemplary company, strategically working to achieve equality between the sexes within the organisation, in accordance with Paragraph 18, law on equality and equity no. 10/2008. Staff equality is achieved by:

  • Ensuring men and women receive equal pay for equal work.
  • Balancing ratio between men and women within workplaces, groups, and departments.
  • Enabling staff to coordinate job demands and family life.
  • Ensuring even ratio of men and women in management positions.
  • Taking equality perspectives into account in strategy work and decision-making.
  • Increasing equality awareness amongst staff.
  • Not tolerating neither violence nor harassment in the workplace; this includes mental, physical, and sexual violence or harassment.
  • By making management responsible for measuring and evaluating the progress of equality work

Strategy Aims:

  • We provide equal pay and equal benefits for the same work or work that has the same value. We work strategically and purposefully when it comes to assessing salaries and benefits, and continue to make procedural improvements to eliminate any sex-related pay gap within the company.
  • We respect all, regardless of sex, sexuality, and sexual identity. We aim for more balance between the sexes within different work groups and we seek various means to achieve this goal.
  • Flexibility is important at HI Iceland. We try to maintain a balance between job demands and family life to the best of our abilities. Such flexibility depends on the close cooperation and confidentiality between staff and supervisors.
  • All communications shall be characterised by tolerance, respect and kindness. HI Iceland does not tolerate bullying, sex-related or sexual harassment, or any other form of violence against staff. Pornography and pornification are not tolerated in the workplace. The workplace shall promote safety and well-being. HI Iceland ensures that services and facilities are not used for human trafficking and/or slavery, or sexual abuse.
  • The action plan for gender equality shall be presented in the workplace.
  • An Equality Committee shall be formed to serve for two years. The committee shall meet at least on a monthly basis from September to May each year. The action plan for equality shall be continuously developed as with other strategic work. An assessment of salaries, workplaces, and other measureable units stated in the action plan shall be made every two years. The Equality Committee, in collaboration with the Human Resources Manager, collects sex-disaggregated data based on this policy on a yearly basis.

The Equality Policy is in accordance with HI Iceland’s Strategic Policy Document from April 2016, which defines the main strategy, philosophy, vision for the future, and values of the organisation. The Equality Policy shall be introduced to staff and be accessible on the organisation’s intranet. An action

plan to clearly state the responsibility, implementation, and follow-up has been done in relation to the Equality Policy.

The Equality Policy is revised every two years and the revision shall take into account the assessment of the action plan. Changes to the policy shall be approved by the Board of HI Iceland and introduced to staff.

Approved by the Board of HI Iceland, October 25th 2016.

Sustainability Policy

 

At HI Iceland, we want our guests to experience a meaningful interaction with the local communities in a way that enriches all parties and promotes mutual understanding. We also encourage our guests to travel in a sustainable and responsible way by educating them on issues of sustainability, and by providing opportunities to reduce the environmental impact of our guests’ journey.

To us, sustainability means continuously striving to find new solutions to minimise the negative environmental impact of our operations. We are equally committed to respecting and enhancing social and cultural interests, as well as enhancing the economic well-being of our host communities.

  • All purchased equipment is chosen according to durability as well as water and energy conservation options where applicable.
  • We save resources by not buying unnecessary or single-use items, and by choosing eco-labelled products whenever possible.
  • We protect nature by avoiding the use of polluting chemicals. Sewage shall be properly handled and solid waste is recycled as is feasible in all HI Hostels.
  • We prefer Icelandic and/or organic food, which is produced without pesticides and is fair trade labelled where applicable. We reduce food waste by not throwing out food unnecessarily and we promote small-scale food production.
  • We strive to compost organic waste at all HI Hostels.
  • We recognise our responsibility towards climate change and we ensure that accommodation at our hostels is carbon neutral by offering our guests the chance to donate money towards carbon restoration programmes in Iceland.
  • We respect human rights and we promote multiculturalism whilst acknowledging Icelandic cultural values.
  • We enhance the economic well-being of our host communities by encouraging our guests to stay longer than one night at each hostel, and by offering locally produced goods and services.
  • We prioritise collaboration with like-minded suppliers that work in harmony with HI Iceland’s mission, values, and sustainability standards.
  • We ensure fair wages and working conditions for our staff.
  • We strive to maintain balance between our guests’ needs and expectations, our host communities, and the environment.

At HI Iceland, we believe in a sustainable future for humankind. We take an active role in promoting sustainability within our community and we lead by example, and by good actions and practices in our operations.

The Sustainability Policy is in accordance with HI Iceland’s Strategic Policy Document from April 2016, which defines the main strategy, philosophy, vision for the future, and values of the organisation. The Sustainability Policy shall be introduced to staff and be accessible on the organisation’s intranet. An action plan to clearly state the responsibility, implementation, and follow-up has been done in relation to the Sustainability Policy.

 

The Sustainability Policy is revised every two years and the revision shall take into account the assessment of the action plan. Changes to the policy shall be approved by the Board of HI Iceland and introduced to staff.

Approved by the Board of HI Iceland on April 18th 2016.


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HI Iceland is a non-profit membership organisation established in 1939.

 Main Office: HI Iceland | Borgartún 6 | 105 Reykjavík | Tel 575 6700 | Fax 553 0535 | info@hostel.is | Copyright ©www.hostel.is